Crm Executive (Mumbai)

Crm Executive (Mumbai)

18 Sep
|
DC Infotechmmunication Limited
|
Mumbai

18 Sep

DC Infotechmmunication Limited

Mumbai

Roles & Responsibilities:

- Making sure all the leads of the clients after placing orders are met.

- Ensuring your existing clients are satisfied through after-sales .

- Always ask them for true feedback.

- Servicing the client after receiving the order till the time of collection of payment.

- Resolve the queries and questions of all the clients.

- Give or support the participants/clients about company products or services.

- Acting as a point of contact for complaints and escalating issues to the concern.

- Understand client queries and solve them in any manner.

Key Skills Required:

- Polite disposition.

- Ability of rigorous follow up.

- The ability to communicate confidently both through speaking and writing with colleagues and clients.

- Ability to understand the circumstances and act accordingly.

- Proactive.

- Thorough knowledge of products/services.

- Always available on calls.

📌 Crm Executive (Mumbai)
🏢 DC Infotechmmunication Limited
📍 Mumbai

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