Cluster Sales Manager ( Retail) (Mumbai)

Cluster Sales Manager ( Retail) (Mumbai)

18 Sep
|
JOB BEE
|
Mumbai

18 Sep

JOB BEE

Mumbai

JOB BEE is hiring a Cluster Sales Manager for our well-known Largest Organised Fashion Accessories Brand retail client to drive the performance of retail counters across Mumbai, Gujarat & Pune.

This is a high-ownership, high-visibility field role you will be the single point of accountability for

- Visual Merchandising, store standards
- Right Inventory sell-through and Sales
- and team quality across the cluster, and a key link between the counters and the leadership team. Team Motivation and Team Training

SKILLS Sales & Business Performance

- Own the sell-through %, revenue and KPI targets for every SIS counter
- Read daily and weekly sales data, spot the pattern behind the number, and act on it not just report it.

– Flag slow-moving stock, replenishment gaps and counters falling behind target before they become a problem. – Translate store-level insights into clear action plans

Hire, Train & Retain

- Recruit sales staff for store management
- Build a structured onboarding and on-the-job training plan so every new hire is productive within their first 30 days.
- Coach and train on selling skills, store operations and people management on a regular cycle.
- Own retention for the cluster — build a team culture people want to stay in, and manage performance issues early and fairly.

Store Operations & Visual Merchandising

- Conduct regular store visits daily and audits across Mumbai and Gujarat covering cleanliness, stock availability and store discipline.




- Ensure every counter meets company Visual Merchandising (VM) guidelines — product placement, display standards and brand presentation.
- Ensure consistent implementation of company policies and SOPs across all counters in the cluster.

Stakeholder & Partner Management

- Build strong working relationships with department store teams (Lifestyle, Shoppers Stop, Naidu Hall, Kapsons, Baby Shop) at the city and store level.
- Resolve customer service issues at the store level, and coordinate with HR and other departments on people matters.
- Ensure compliance with local labour laws, statutory requirements and company standards across both states.

WHAT WE'RE LOOKING FOR

- MBA or a solid background in Retail Management; candidates with proven multi-store or cluster experience in fashion, accessories or lifestyle retail will also be considered.
- 1-3 years in retail operations, with experience managing multiple stores or a team of Store Managers.
- Strong with numbers — comfortable reading sales and stock reports and turning them into action, not just presenting them.
- Hands-on understanding of Visual Merchandising standards and store execution.
- Excellent communication skills and customer service — able to coach a store team on the floor and report crisply to leadership in Bangalore.
- Willingness to travel extensively across Mumbai and Gujarat and Pune

📌 Cluster Sales Manager ( Retail) (Mumbai)
🏢 JOB BEE
📍 Mumbai

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