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Experience: 4+ yrs

Location: Ghaziabad, Uttar Pradesh, India, India, Gaziabad

Job Type: Full-time

We are looking for an experienced and patient-focused Skin Clinic Manager cum Skin Counsellor to oversee the day-to-day operations of a dermatology and aesthetic clinic while providing professional skin consultation and counselling to clients.

The role combines clinic management, patient counselling, treatment coordination, team supervision, and business support . The ideal candidate should have strong knowledge of dermatology and aesthetic treatments, excellent communication skills, and the ability to build trust with clients while ensuring smooth clinic operations and high-quality patient experiences.

Requirements KEY RESPONSIBILITIES

- Manage the day-to-day operations of the dermatology and aesthetic clinic
- Coordinate appointments, consultations, treatment schedules, follow-ups, and patient flow
- Conduct detailed consultations to understand clients' skin, hair, and aesthetic concerns
- Explain dermatology, cosmetology, laser, hair, and aesthetic treatments in a clear and professional manner
- Counsel clients on suitable treatment plans based on the doctor's recommendations and clinical requirements
- Build strong relationships with patients and provide personalised guidance throughout their treatment journey
- Follow up with clients regarding consultations, procedures, treatment progress, and future appointments




- Support treatment conversions by addressing patient concerns, explaining procedures, and communicating treatment benefits appropriately
- Coordinate closely with dermatologists, doctors, therapists, technicians, and other clinic staff
- Supervise front-desk and support staff to ensure smooth clinic operations and high service standards
- Monitor appointment schedules, patient records, treatment plans, and follow-up activities
- Ensure proper coordination of skin, hair, laser, and aesthetic procedures
- Handle patient queries, feedback, concerns, and service-related issues professionally
- Maintain high standards of cleanliness, hygiene, professionalism, and patient experience
- Monitor clinic performance, daily operations, revenue-related activities, and customer service metrics
- Assist in achieving clinic targets through effective counselling, patient engagement, and follow-up
- Maintain accurate patient and operational records while ensuring confidentiality
- Coordinate inventory and availability of treatment-related products, consumables, and clinic supplies
- Identify operational gaps and recommend improvements to enhance clinic efficiency and patient satisfaction
- Ensure adherence to clinic policies, professional standards,



and applicable safety and hygiene procedures

WHAT MAKES YOU A GREAT FIT

- 4+ years of experience in dermatology clinics, skin clinics, aesthetic clinics, cosmetology centres, or similar healthcare environments
- Proven experience in clinic management and skin counselling
- Strong knowledge of skin, hair, laser, cosmetology, and aesthetic treatments
- Experience handling patient consultations, treatment counselling, follow-ups, and customer relationship management
- Solid ability to explain treatment procedures and recommendations clearly to patients
- Excellent communication, interpersonal, and client-handling skills
- Strong patient counselling and relationship-building abilities
- Experience supporting treatment conversions and achieving clinic or counselling targets
- Good understanding of clinic operations, appointment management, patient flow, and staff coordination
- Strong leadership and team-management skills
- Professional, empathetic, and patient-centric approach
- Excellent organisational and problem-solving skills with strong attention to detail
- Ability to handle multiple patients, operational priorities, and clinic responsibilities efficiently
- Comfortable working in a target-oriented healthcare and aesthetic environment
- Good knowledge of MS Office and digital clinic management or CRM systems
- Relevant qualification in Dermatology, Cosmetology, Healthcare Management, Life Sciences, Nursing, or a related field will be an advantage

📌 Clinic Manager cum Counsellor (Ghaziabad)
🏢 Weekday AI (YC W21)
📍 Ghaziabad