We are looking for a friendly, customer-focused, and well-organized Client Relations Executive to manage client interactions and ensure a smooth and positive experience throughout their wellness journey. The candidate will be responsible for handling client enquiries, appointments, follow-ups, feedback, and coordination with internal teams.

Key Responsibilities

- Welcome and assist clients professionally at the wellness centre.

- Handle client enquiries through calls, WhatsApp, and in-person interactions.

- Schedule and coordinate client appointments and consultations.

- Explain wellness programs, services, packages, and procedures to clients.

- Follow up with leads, existing clients, and prospective customers.

- Maintain regular communication with clients and address their queries promptly.

- Coordinate with Dieticians, Trainers, Doctors/Consultants, and other internal teams.

- Maintain accurate client records, appointments, and follow-up details.

- Collect client feedback and support timely resolution of concerns.





- Support client retention and encourage continued participation in wellness programs.

- Assist in achieving centre-level customer service and business targets.

- Handle billing/payment coordination and basic administrative activities when required.

- Maintain a professional, clean, and welcoming front-desk environment.

Required Skills

- Excellent verbal and written communication skills.

- Strong interpersonal and customer-handling skills.

- Positive attitude and skilled appearance.

- Good follow-up and coordination skills.

- Basic knowledge of MS Office / CRM software.

- Ability to handle multiple clients and tasks efficiently.

- Good problem-solving and time-management skills.

- Interest in wellness, fitness, healthcare, or weight management.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Client Relations Executive (Tirunelveli)
🏢 Vecura Wellness Clinic
📍 Tirunelveli