Industry: Courier & Cargo / Logistics

Job Type: Full-Time

Work Mode: Field-Based

Location: South Bangalore

About the Role

We are looking for a Business Development Manager who will be responsible for identifying new business opportunities, acquiring and retaining clients, and generating revenue for the assigned branches and sectors. This is a field-oriented role that involves regular interaction with customers, lead generation, sales coordination, and working closely with internal teams to ensure smooth service delivery.

The role is suitable for someone who enjoys meeting customers, developing business relationships, and working towards revenue growth in the logistics and courier industry.

Key Responsibilities

- Generate current business leads through cold calling, field visits, customer references, and coordination with delivery executives, branch teams, and territory heads.
- Identify and develop profitable business opportunities within the assigned market.
- Schedule and attend customer meetings and appointments to understand their logistics requirements and present suitable solutions.
- Acquire new clients and maintain strong relationships with existing customers to ensure long-term retention.
- Coordinate with customers for quotation approvals, including required seals and signatures.
- Ensure customer consignment information is properly shared with the Customer Care team for smooth service delivery.
- Handle and escalate customer complaints by coordinating with the relevant internal teams.
- Work with management and internal departments to address customized client requirements.




- Identify opportunities for upselling and cross-selling services to existing and potential clients.
- Manage and coordinate RFQ (Request for Quotation) response documents related to logistics business opportunities.
- Coordinate with Branch, Operations, and Customer Care teams to ensure efficient execution of business requirements.
- Contribute towards revenue generation for assigned branches and sectors.
- Support the annual rate revision process with the objective of improving overall revenue.
- Maintain and update daily and monthly business development reports.
- Participate in monthly performance reviews and provide updates on business development activities.

Requirements

- Bachelor's degree in any discipline.
- Good written and verbal communication skills.
- Willingness to travel and work in a field-based business development role.
- Two-wheeler is required for local commute.
- Candidates with an interest in sales, business development, customer acquisition, and logistics are encouraged to apply.

Why Join This Role? This opportunity provides hands-on exposure to business development and logistics sales, with responsibility for generating leads, acquiring clients, managing customer relationships, and contributing directly to branch-level revenue growth. It also provides experience working with multiple internal teams including Branch, Operations, Delivery, Customer Care, and Management.

Pay: Up to ₹600,000.00 per year

Benefits

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Business Development Manager (BDM) (Bengaluru)
🏢 Tenacityhub Global
📍 Bengaluru