Kremlin Aesthetics is looking for an energetic and target-driven Business Development Executive to handle inbound enquiries generated through our online marketing campaigns, primarily from Google Ads, Meta/Facebook Ads, Instagram, and other digital channels.

This is not a cold-calling role. The majority of leads are customers who have already shown interest in our skin, hair, laser, body contouring, and aesthetic services.

Your primary responsibility will be to speak with these inbound leads, understand their requirements, build interest and trust, consistently follow up, and convert qualified prospects into clinic visits/consultations.

Key Responsibilities

- Contact inbound leads received through Google Ads, Meta Ads, Instagram, website enquiries, WhatsApp, and other digital channels.
- Speak with leads every day and understand their treatment/service requirements.
- Explain Kremlin Aesthetics services, consultations, offers, and treatment options clearly.
- Identify high-potential prospects and move them through the sales funnel.
- Follow up consistently with interested prospects through calls and WhatsApp.
- Convert enquiries into confirmed clinic appointments and walk-ins.
- Reduce missed follow-ups and ensure every qualified lead is properly contacted.
- Maintain accurate lead status such as New Lead, Follow-up, Prospect, Appointment Fixed, Appointment Cancelled, Visited, and Converted.
- Coordinate with the clinic/front-office team regarding scheduled appointments.
- Re-engage old leads and prospects who have not yet visited the clinic.
- Maintain daily and weekly follow-up targets.
- Achieve appointment booking, clinic visit, and conversion targets.
- Provide feedback to the marketing team regarding lead quality and common customer enquiries.

Primary KPI The most important goal for this position is: Inbound Lead → Qualified Prospect → Appointment → Clinic Visit





Performance will primarily be measured based on:

- Number of leads contacted
- Follow-up completion
- Qualified prospects generated
- Appointments booked
- Appointment show-up / clinic visit rate
- Lead-to-clinic-visit conversion rate
- Overall sales conversion contribution

Candidate Requirements
- Strong English communication skills are required.
- Good verbal communication and convincing ability.
- Tamil communication will be an advantage.
- Comfortable speaking with customers over phone and WhatsApp throughout the day.
- Strong follow-up and relationship-building skills.
- Target-oriented and motivated to achieve daily and monthly goals.
- Good listening skills and ability to understand customer requirements.
- Basic knowledge of CRM, Excel, Google Sheets, or lead-management software is preferred.
- Experience in Inside Sales, Tele Sales, Business Development, Counselling, Healthcare Sales, Clinic Sales, Beauty/Aesthetics, or similar customer-facing roles will be an advantage.

Who We Are Looking For We are looking for someone who does not simply make calls.

We need a person who can communicate confidently, understand the customer's interest, create genuine prospects, maintain consistent follow-ups, and successfully motivate interested customers to visit our clinic for a consultation.

Work Location

Kremlin Aesthetics

Chrompet, Chennai

Work Mode: In office only

Candidates should be comfortable travelling to and working from our Chrompet clinic on a daily basis.

Preferred Experience

- Business Development: 1+ year preferred
- Inside Sales / Tele Sales: 1+ year preferred
- Healthcare / Clinic / Aesthetic industry experience: Preferred but not mandatory

Pay: ₹30,000.00 - ₹35,000.00 per month

Experience

- Telecalling: 1 year (Preferred)
- business development executive: 1 year (Required)

Language:
- English (Required)

Location:
- Chennai, Tamil Nadu (Required)

Work Location: In person

📌 Business Development Executive – Aesthetic Clinic (Chennai)
🏢 Kremlin Aesthetics
📍 Chennai