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Experience: 0+ yrs

Location: Gurgaon, Haryana, India

Job Type: Full-time

We are looking for a proactive and detail-oriented Account Manager to support and manage a portfolio of client accounts across e-commerce, D2C, creator, influencer, affiliate, and brand partnerships .

This role is well suited for an early-career professional who is interested in developing strong account management and client servicing skills while gaining hands-on exposure to campaign execution, performance tracking, and account growth. You will work closely with senior team members and internal cross-functional teams to ensure smooth delivery, strong client relationships, and timely execution of account requirements.

Requirements KEY RESPONSIBILITIES

- Support the day-to-day management and servicing of assigned client accounts
- Act as a point of contact for routine client queries, updates, coordination, and follow-ups
- Develop a strong understanding of client businesses, objectives, requirements, and commercial priorities
- Maintain professional and consistent communication with clients
- Translate client briefs into campaign plans, timelines, requirements, and action items
- Coordinate with internal partnership, creator, influencer, operations, and analytics teams to ensure smooth campaign execution
- Track campaign progress, deliverables, dependencies, and timelines
- Proactively identify and flag execution issues, delays, and potential risks
- Assist with tracking revenue, GMV, campaign performance, and other account metrics
- Support the preparation of weekly and monthly client reports and business reviews
- Analyse basic performance trends and identify gaps or areas requiring attention
- Maintain accurate account trackers, documentation, action items,



and follow-up records
- Coordinate with internal teams to resolve day-to-day account and campaign-related issues
- Support commercial and operational commitments associated with assigned accounts
- Escalate significant client concerns, risks, or delivery issues to senior team members
- Gradually take ownership of larger account responsibilities and work toward independent account management

WHAT MAKES YOU A GREAT FIT

- 0-3 years of experience in account management, client servicing, customer success, business coordination, or a related field
- Exposure to influencer marketing, creator marketing, affiliate marketing, or partnership-driven businesses is highly desirable
- Basic understanding of e-commerce, D2C, digital marketing, marketplaces, or quick commerce is an advantage
- Strong written and verbal communication skills with a professional approach to client interactions
- Excellent organisational skills with strong attention to detail and follow-through
- Comfortable working with data, spreadsheets, trackers, reports, and basic performance metrics
- Ability to manage multiple tasks, deadlines, client requirements, and internal dependencies simultaneously
- Strong coordination and interpersonal skills with the ability to work effectively across teams
- Proactive approach to identifying issues, following up on deliverables, and ensuring timely execution
- Willingness to learn account management, campaign execution, performance analysis, and client growth strategies
- Solid ownership mindset and ability to take responsibility for assigned tasks with minimal supervision
- Comfortable working in a fast-paced startup, agency, e-commerce, creator economy, or digital business environment
- Graduate in any discipline with a genuine interest in client servicing, digital commerce, partnerships, and account management

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