- Drive revenue growth by achieving sales targets and promoting, up-selling, and cross-selling educational courses to existing and prospective students and parents through counselling, calls, emails, and other communication channels.
- Follow up with parents and ensure timely collection of outstanding fees as per the defined payment schedules.
- Manage the complete student journey by coordinating admissions and related administrative activities to ensure a smooth experience from enrolment to completion.
- Build robust relationships with students and parents, understand their concerns, and provide prompt and effective solutions to ensure a positive customer experience.
- Maintain compliance with organizational policies, internal processes, and operational guidelines while ensuring accurate documentation and timely execution of assigned responsibilities.