Key Responsibilities

- Operational Excellence

- Ensure smooth day-to-day operations in line with company SOPs, food safety, and hygiene standards.

- Drive operational discipline across processes such as opening/closing, inventory, cash handling, and service quality.

- Monitor daily performance metrics and implement corrective actions to achieve operational targets.

- Maintain store readiness and ensure consistent compliance with brand and audit standard

2.

People

Leadership

- Recruit, train, and develop Assistant Managers, Shift Managers, and Team Members to build a high-performing team.

- Conduct regular coaching and performance reviews, fostering a culture of continuous learning and accountability.

- Create an engaging and inclusive work environment that motivates employees and reduces attrition.

- Plan and optimize manpower deployment to balance productivity and service quality.

- Sales &
- Profitability

- Own the restaurant P&L; and deliver on sales, profitability, and cost efficiency targets.

- Drive revenue growth through upselling, local marketing, and innovative store-level promotions.

- Monitor controllable expenses such as food cost, labor cost, and wastage to improve profitability.





- Leverage insights from sales and guest data to identify and implement business opportunities.

4.

Guest

Experience

- Ensure every guest receives exceptional service fast, accurate, and friendly.

- Handle guest feedback and complaints effectively, ensuring resolution and root cause prevention.

- Track and improve guest satisfaction metrics (VOC).

- Promote Taco Bell’s hospitality culture and ensure a fun, welcoming setting.

- Compliance &
- Brand Standards

- Ensure adherence to all statutory and brand requirements including FSSAI, labor laws, and internal audits.

- Maintain restaurant cleanliness, staff grooming, and visual merchandising as per brand guidelines.

- Make sure there is no failure in the audits to evaluate the SOP adherence – _SCORE &
- FER)

Key Skills &

- Competencies

- Strong leadership and team development skills.

- Business acumen with the ability to interpret P&L; and drive results.

- Guest-focused approach with attention to service quality.

- Excellent communication, problem-solving, and decision-making ability.

- Agility to perform in a fast-paced, dynamic QSR environment.

📌 Assistant Restaurant Manager (Chennai)
🏢 Taco Bell
📍 Chennai