Manager for air compressor systems manages service operations, schedules field technicians, and acts as the main link between customers and the technical team.
Key Responsibilities
- Scheduling and Dispatch: Coordinate and schedule service appointments, routine preventive maintenance (PM), installations, and emergency repair visits for industrial air compressors and vacuum systems.
- Team and Resource Management: Assign service technicians based on availability and skill; work with the parts department to ensure necessary components are in stock before jobs begin.
- Customer Communication: Serve as the primary point of contact for service updates, gathering customer requirements, and following up to ensure satisfaction.
- Cross-Functional Collaboration:
Partner with sales, operations, and engineering teams to ensure smooth service delivery and expand service agreements.
- Workflow and Administration: Track work-in-progress (WIP) reports, process purchase orders, handle invoicing, and maintain detailed logs of all service activities
Requirements & Qualifications
- Experience: 5+ years in the air compressor or industrial machinery sector.
- Profile: Age 28+ preferred; mechanical/electrical engineering background is a plus.
- Skills: Solid communication, organization, and CRM/MS Office proficiency.
📌 Assistant Manager - Service (New Delhi)
🏢 Service Equipment
📍 New Delhi
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