- Liaise with customers for drawing, QAP approvals, despatch clearance, or rescheduling of orders in coordination with Zonal Offices.
- Ensuring clearance of Sales order (Z9 removal) to manufacturing with Proper approval if needed.
- Co-ordinate with internal stakeholders to meet the committed delivery.
- Ensure amendment of orders as per customer requirement & ensure the same is processed in SAP
- Visiting Major customers periodically/conducting Teams meetings periodically for Seamless execution of all major orders.
- Diversion of cancelled orders stock/ Non-Moving stock to possible customer orders & ensure inventory levels are maintained to meet organizational targets.
- Ensuring LD waiver is obtained with proper justification to the customer with amendment of PO if possible.
- Completion of Techno Commercial documents for final QC dossier preparation & Ensure submission of final technical documents on time.
- Submit contract documents like ABG & PBG for collection of payment & ensuring MAT days.
- Co-ordination of Conversion of valves / PTN preparation and follow-up with operations
- Ensure timely third-party inspection and obtain inspection release notes.
- Prepare order status for customers & ensure correct Commercial terms in SAP.
Job Requirements :
- 5-8 years of experience in industrial equipment/machinery industry or related field.
- Solid understanding of order management processes and procedures.
- Excellent project management skills with ability to prioritize tasks effectively.
- Proficiency in managing multiple projects simultaneously while meeting deadlines.