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This role is for one of our client companies — a VC-backed Customer Support, Contact Center, BPO, AI, SaaS startup that has raised $1.08M USD in funding.

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Apply once and, if selected, get access to up to 20 remote and onsite interview opportunities.

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CodeRound AI matches the top 5% tech talent with the fastest-growing, VC-funded AI startups across Silicon Valley and India.

Top-tier product startups across the US, UK, EU, UAE, and India have hired top engineers through CodeRound.

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We are looking for an Applied AI Engineer (3-6 years of experience) to design and optimize advanced agent architectures, retrieval systems, and reasoning models that power real-world customer support. In this role, you will focus on applied research, system evaluation, and evidence-based AI architecture.

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- Design experiments to determine whether changes to AI systems actually improve response quality.
- Build evaluation harnesses, datasets and failure taxonomies that reflect real-world distributions rather than cherry-picked queries.
- Diagnose AI system regressions and identify underlying classes of failures rather than isolated instances.
- Investigate retrieval failures and determine how to fix the broader class of retrieval problems.




- Reason about where system behaviour should be deterministic versus LLM-driven.
- Explore how AI systems should remember information over long-running customer relationships.
- Argue for architectural decisions using evidence, with experiments and real production feedback informing what gets shipped.

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- 3–6 years of relevant experience in AI, ML, backend engineering or related technical roles.
- Solid interest in modern AI and follows the field closely, with the ability to form opinions about what works and what is hype.
- Strong understanding of modern AI and backend systems, including LLM pipelines, retrieval systems and agent architectures.
- Ability to reason about AI system failure modes and enough backend fundamentals to ship what you design.
- Comfortable working with ambiguity and turning vague concerns into measurable questions.
- Strong ability to think in abstractions and identify the class of failure rather than just the individual instance.

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- Own the production deployment of cutting-edge generative AI systems from day one.
- Build tools that redefine how global enterprises handle millions of customer interactions.
- Scale your career rapidly alongside elite engineers in a funded startup environment.
- Collaborate with a brilliant, driven team focused entirely on high-impact execution.

📌 Applied AI Engineer (Up to 45LPA) (India)
🏢 CodeRound AI
📍 India