- 510 years of experience in IT services, infrastructure support, or enterprise operations environments.
- Minimum 2 years of experience working with ITIL processes, service management practices, vulnerability management, and patch management activities.

Mandatory Skills
- Advanced Microsoft Excel skills, including:

- VLOOKUP/XLOOKUP

- Pivot Tables

- Charts and Dashboards

- Data Analysis and Reporting
- Strong analytical, reporting, and problem-solving skills.
- Excellent documentation, presentation, and stakeholder communication skills.
- Robust written and verbal communication skills with the ability to provide clear operational updates.
- Basic understanding of Unix/Linux operating systems, distributions, and version management.
- Working knowledge of ITIL processes and service management governance.
- Experience using change management, service delivery, and operational tracking tools.
- Ability to coordinate multiple stakeholders,



implementation activities, timelines, and priorities effectively.

Preferred Skills
- Hands-on experience with ServiceNow or similar IT service management platforms.
- Experience in change management, project coordination, or service management functions.
- Exposure to Unix/Linux system administration and enterprise infrastructure support.
- Knowledge of vulnerability management, compliance tracking, and remediation processes.
- Experience supporting enterprise patch management processes and implementation governance.
- Understanding of automation tools, operational reporting platforms, and process improvement methods.

Preferred Certifications
- ITIL Foundation Certification.
- Linux/Unix certifications are an added advantage.

📌 Administrator Senior Role Opening at FIS Global Bangalore (Bengaluru)
🏢 FIS
📍 Bengaluru