Academic Counsellor

About SkillsBee Academy

SkillsBee Academy is a career-focused online learning platform providing practical, skill-based and industry-relevant education. We help learners identify suitable career paths, choose the right programs, and build job-ready skills through structured training and mentorship.

Job Summary

We are looking for an experienced Academic Counsellor to guide prospective students, understand their career and learning requirements, recommend suitable courses, and convert qualified enquiries into enrolments.

The ideal candidate should have strong counselling, communication, follow-up, and student relationship management skills, along with a target-oriented approach.

Key Responsibilities1. Student Counselling & Guidance

- Counsel prospective students through phone, email, chat, and virtual interactions.
- Understand students’ educational background, career goals, interests, and requirements.
- Recommend suitable SkillsBee courses based on individual career objectives.
- Explain course structure, curriculum, duration, fees, learning process, and career relevance clearly.
- Address student and parent queries professionally.

1. Lead Management & Conversion

- Follow up with prospective students and maintain regular communication.
- Manage and update leads through the CRM/system.
- Track enquiries from initial contact through enrolment.
- Convert qualified leads into successful admissions.
- Maintain accurate records of counselling interactions and follow-ups.

1. Sales & Target Achievement

- Work towards assigned monthly admission and revenue targets.
- Develop effective follow-up strategies to improve lead conversion.
- Identify opportunities to re-engage inactive or undecided prospects.
- Coordinate with the Sales Head regarding lead status, conversions, and performance.

1. Student Relationship Management

- Maintain a positive relationship with students throughout the admission process.




- Support students with course-related information and onboarding requirements.
- Ensure a smooth transition from counselling to enrolment.
- Collect and communicate relevant student feedback to the team.

1. Reporting & Coordination

- Maintain daily and weekly counselling and conversion reports.
- Monitor lead pipeline and follow-up schedules.
- Coordinate with the academic and operations teams when required.
- Participate in seminars, webinars, student engagement activities, and outreach initiatives when required.

Requirements
- 2+ years of experience in Academic Counselling, Admissions, EdTech Sales, Education Sales, or a related role.
- Bachelor’s degree in any discipline.
- Strong communication and interpersonal skills.
- Good counselling and convincing abilities.
- Target-oriented and result-focused approach.
- Ability to understand student requirements and recommend appropriate courses.
- Good follow-up and lead management skills.
- Comfortable working with CRM systems and basic reporting tools.
- Professional communication in English; Malayalam proficiency will be an advantage.
- Immediate joiners are preferred.

Key Skills
- Academic Counselling
- Student Counselling
- Admission Conversion
- Lead Management
- Follow-up & Relationship Management
- Sales & Target Achievement
- Communication Skills
- CRM Management
- Negotiation & Convincing Skills
- Customer/Student Relationship Management

What We Offer
- Career growth opportunities within a growing skill-development organization.
- Exposure to career-focused education and industry-oriented training.
- Performance-driven professional environment.
- Prospect to work closely with students and contribute to their career development.

Company: SkillsBee Academy

Department: Sales

Job Title: Academic Counsellor

Employment Type: Full-Time, Permanent

Experience: 2+ Years

Reporting To: Sales Head

Joining: Immediate

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Academic Counselor (Kozhikode)
🏢 SkillsBee
📍 Kozhikode