19 Sep
|
Sparsh Liaison Services
|
Mumbai
19 Sep
Sparsh Liaison Services
Mumbai
Role Overview
We are looking for a Business Development Executive – Inbound Sales who will be responsible for managing incoming business enquiries, understanding client requirements, preparing proposals/quotations, and converting qualified leads into business.
The role requires strong communication, follow-up, commercial understanding, and the ability to manage multiple leads simultaneously.
Key Responsibilities
- Handle and respond to inbound enquiries received through email, WhatsApp, phone calls, website, referrals, and other channels.
- Understand the client’s event/project requirements and identify the permissions and services required.
- Qualify leads based on requirement, timeline, location, budget, and business potential.
- Prepare and share commercial proposals, quotations, and service details with prospective clients.
- Follow up consistently with leads and drive them through the sales pipeline until closure.
- Coordinate with the Operations team to ensure accurate understanding of scope, timelines, and pricing before closing deals.
- Maintain accurate lead and sales records in the CRM/MIS.
- Negotiate commercials within approved company guidelines and close deals.
- Build strong relationships with clients and identify opportunities for repeat business and additional services.
- Track pending proposals, follow-ups, conversions, and lost opportunities.
- Share regular updates with the management on the inbound sales pipeline and expected closures.
- Ensure a smooth handover of confirmed projects to the Operations team.
Candidate Profile
- 5+ years of experience in business development, inside sales, B2B sales, or client servicing.
- Strong verbal and written communication skills.
- Good negotiation and follow-up skills.
- Ability to understand client requirements and convert them into commercial opportunities.
- Comfortable handling multiple leads and working with sales targets.
- Good knowledge of MS Excel/Google Sheets and CRM tools.
- Experience in events, hospitality, licensing, entertainment, media, or corporate services will be an advantage.
- Self-driven, organised, and comfortable working in a rapid-paced environment.
Key Success Areas
- Timely response to inbound leads
- Lead qualification and follow-up
- Proposal-to-closure conversion
- Revenue generated from inbound leads
- Client relationship management
- Accurate sales pipeline management
- Smooth handover of closed projects to Operations
Work days: Monday to Saturday
📌 Business Development Executive (BDE) (Mumbai)
🏢 Sparsh Liaison Services
📍 Mumbai