Key Responsibilities :

- Guide patients and attendants through the hospital's digital services.
- Help patients understand how to use the app independently.
- Promote online appointment booking and other digital services.
- Explain available cashback, offers, health packages, lab and pharmacy services.
- Follow up with patients when required to ensure successful app registration.
- Help elderly patients and first-time smartphone users understand the process.
- Collect basic feedback from patients regarding their digital experience.
- Coordinate with hospital front-office, billing, pharmacy, lab, and other departments when required.

We are looking for someone who is:

- Friendly, approachable, and positive with people.
- Confident and comfortable communicating with patients.
- Comfortable using smartphones and mobile applications.
- Patient,



helpful, and willing to assist people who may not be familiar with digital technology.
- Good at explaining things clearly and patiently.
- Able to work in a hospital environment and interact with patients from different backgrounds.

Languages Required:

- Telugu – Fluent
- Hindi – Fluent
- English – Basic

Eligibility:

- 12th Pass / Any Graduate
- Freshers can apply
- 0–2 years of experience in customer service, healthcare, front office, sales, or patient support preferred
- Must be comfortable using smartphones and mobile applications
- Good interpersonal and communication skills

📌 Patient Digital Services Executive (Hyderabad)
🏢 Pocezy Technologies
📍 Hyderabad