Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

19 Sep
|
Atria Convergence Technologies
|
Bengaluru

19 Sep

Atria Convergence Technologies

Bengaluru

- Providing introductory information, such as a product manual explanation, to prospective and recent customers
- Handling customer complaints and troubleshooting issues with products or services
- Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
- Accessing databases to retrieve account information for customers
- Letting customers know about additional products or services that might benefit them
- Escalating queries and concerns when necessary
- Updating customer records following each contact
- Staying up to date on the latest products and services an organization provide
- Male candidates only

📌 Customer Support Executive (Bengaluru)
🏢 Atria Convergence Technologies
📍 Bengaluru

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