Languages: English + Hindi + Any One Vernacular/Regional Language
Job Type: Full time
- Job ResponsibilitiesHandle customer queries and provide appropriate solutions over the phone.
- Manage inbound customer calls professionally and courteously.
- Understand customer concerns and resolve issues within the required timeframe.
- Provide accurate information regarding products/services.
- Maintain proper communication and customer records.
- Follow company processes, quality standards, and call-handling guidelines.
- Escalate complex customer issues to the appropriate team when required.
- Maintain a positive customer experience during every interaction.
- Candidate RequirementsGraduate in any discipline – Graduation is mandatory.
- Freshers are eligible to apply.
- Excellent verbal communication skills in English and Hindi.
- Must know any one vernacular/regional language.
- Good listening and problem-solving skills.
- Comfortable working in a voice/inbound calling process.
- Candidates should have a customer-focused and professional attitude.
- Age: 21 to 30 years.
- Salary & BenefitsSalary: ₹13,000 – ₹17,000 per month
- Full-time employment.
- Opportunity to develop communication and customer service skills.
- Career growth opportunities based on performance.
Preferred ProfileGraduate + English + Hindi + Any Regional Language + Good Communication + Voice Process
Immediate joiners and candidates with good communication skills may be preferred.