Job DescriptionWe are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The candidate will be responsible for handling customer queries, providing accurate information, and ensuring a positive customer experience.
- Roles & ResponsibilitiesHandle inbound customer calls and resolve customer queries.
- Provide accurate information regarding products and services.
- Understand customer concerns and provide appropriate solutions.
- Maintain qualified communication with customers.
- Record customer interactions and update necessary details.
- Follow company policies and quality standards.
- Meet assigned customer service and performance targets.
- RequirementsGood communication skills in English and Hindi.
- Graduate / Undergraduate / Intermediate candidates can apply.
- Freshers and experienced candidates are eligible.
- Good listening and problem-solving skills.
- Comfortable working in rotational shifts.
- Willingness to work from the office.
- SkillsCustomer Handling
- Communication Skills
- Active Listening
- Problem Solving
- Customer Service
- Basic Computer Knowledge