- Collections Team Lead – Roles & ResponsibilitiesManage and monitor the collections team.
- Assign daily targets and accounts.
- Track team performance and recovery.
- Conduct daily follow-ups and team meetings.
- Guide and motivate team members.
- Monitor calls and ensure quality & compliance.
- Handle escalated customer cases.
- Prepare daily/weekly collection reports.
- Take corrective action to achieve targets.
📌 Collections Team Leader (Hyderabad)
🏢 NEXUS SOLUTIONS
📍 Hyderabad
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