Role Summary
The Service Now ITOM Lead is responsible for driving the design, implementation, governance, and optimization of the IT Operations Management (ITOM) suite within the Service Now platform. This role requires deep hands on expertise in Discovery, CMDB, Service Mapping, Event Management, AIOps, integrations, and automation-combined with the ability to lead teams, enforce best practices, and ensure operational excellence.
📌 ServiceNow ITOM Lead (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India
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