Role: GTM Systems AdministratorExperience: 3-10 YearsLocation: Remote or PAN IndiaWork Timings: 7:00 PM – 4:00 AM ISTBrief Description:3–10 years of experience in GTM systems or a related technical role.Salesforce Certified Administrator (ADM-201) certification is mandatory.Hands-on experience with GTM technology stacks, particularly Clay and ZoomInfo.Strong experience in GTM administration, including user and security management, platform configuration, access controls, and system administration.Experience in Salesforce and GTM automation/development.Experience integrating Salesforce with GTM systems, particularly Clay and ZoomInfo.Experience working with DevOps teams on integrations, automation, deployments, and technical troubleshooting.Experience with AI and Agentic AI operations, including exposure to AI Agentic OS.Strong understanding of system and API-based integrations across Salesforce and other GTM platforms.What You Will Do:
- User & Security Management: You will manage user accounts and access, including new usersetup and deactivation, license allocation, roles, profiles, permission sets, public groups, andorganization-wide defaults (OWD)/sharing rule. You’ll conduct regular security audits andimplement access controls to keep our data secure.
- Platform Configuration: You will design and configure Salesforce features, creating andupdating custom objects, fields, record types, page layouts, and validation rules to meetevolving business needs.
- Automation & Development: You will build and maintain automations using Lightning Flow(Flow Builder) and other declarative tools (Process Builder, Workflow), and work with externaldevelopment teams to define Apex triggers or Lightning Web Components as needed foradvanced requirements.
- AI & Agentic Operations: You will help design, build, and maintain the AI agents and agenticworkflows that run inside our GTM stack, contributing to our Agentic OS and connectingagents to Salesforce and other systems through the Model Context Protocol (MCP). You willspot where an agent can take over repetitive enrichment, routing, or reporting work, then buildand ship it.
- Building with AI: You will use AI tools such as Claude and Claude Code to build, test, andtroubleshoot Salesforce automations and integrations faster, and help the wider RevOps teamadopt these tools in their daily work.
- Integrations: You will manage integrations between Salesforce and other Go-To-Marketsystems (for example, 6Sense, ZoomInfo, Clay,



and/or Customer Service platform), usingAPIs, MCPs, or middleware tools (like MuleSoft) to ensure data flows smoothly acrosssystems.
- Data Quality & Reporting: You will maintain data integrity by using tools like Data Loader andWorkbench to import/export data and implement validation rules. You’ll also create andmaintain reports and dashboards the business can act on.
- Release Management & Governance: You will coordinate release cycles, managing sandboxes,version control, change sets or CI/CD pipelines, and ensure that seasonal Salesforce releasesand patches are tested and adopted successfully. You will document changes and enforce bestpractice governance for customizations.
- Clay Management: You will manage Clay workspaces, including setting up and optimizingenrichment workflows, configuring automations, maintaining data syncs to Salesforce, andmonitoring pipeline jobs to ensure accurate and timely GTM data enrichment.
- Clay Data Governance: You will define and maintain data-matching rules, deduplication logic,and field mapping standards to ensure Clay-generated data aligns with Salesforce datastructures and RevOps governance.
- Clay Operational Support: You will troubleshoot Clay automation errors, manage task queues,update recipes based on new GTM requirements, and partner with Marketing/Sales to scaleoutbound list generation.
- ZoomInfo Administration: You will manage ZoomInfo user accounts, role access, API usage,and configuration settings to support Sales and Marketing prospecting workflows.
- ZoomInfo ↔ Salesforce Sync: You will oversee enrichment and data-push rules, monitor synclogs, and optimize filters to ensure accurate account, contact, and intent data flows intoSalesforce.
- ZoomInfo Data Quality: You will maintain data hygiene by auditing enrichment accuracy,adjusting update rules (overwrite, fill-in, append), and partnering with Sales to refine territoryand lead routing strategies informed by ZoomInfo datasets.
- Partner Portal: You will assist in building a Partner Portal using Salesforce Experience Cloud,supporting access, workflows, and content for partners.




- User Support & Training: You will provide user support and training, resolving support tickets,creating documentation, and educating users on new features and best practices. You’llpromote user adoption through clear communication and training materials.What You Will Need:
- Salesforce Experience: You have 3 to 5+ years of Salesforce administration experience,especially working with Sales Cloud (leads, opportunities, forecasts). You understand how totake projects from vision to reality and have a track record of improving Salesforce to supportbusiness growth.
- Certifications: You hold the Salesforce Certified Administrator (ADM 201) credential(required) and preferably the Salesforce Certified CPQ Specialist (CPQ Administrator)credential. Additional certifications (e.G. Advanced Administrator, Platform App Builder,Platform Developer, or Architect certifications) are a strong plus.
- Technical Skills: You are proficient with Salesforce admin tools (Data Loader, Data ImportWizard, Workbench) and data analytics (Salesforce Reports/Dashboards, Excel, TableauCRM). You have expertise in Flow Builder and declarative automation, and familiarity withbasic Apex code and integrations. Experience with version control and DevOps tools (Git,CI/CD pipelines) is a plus.
- Industry/Environment Fit: You have a growth mindset and curiosity for Salesforce innovations(Lightning Experience, AI features). You work well in agile teams and enjoy collaborating withproduct owners, developers, and stakeholders. Excellent written and verbal communicationskills are essential, as is the ability to translate technical concepts for a non-technical audience.Preferred Qualifications:
- AI & Agentic Fluency: Practical experience with AI assistants (such as Claude) and AI codingagents (such as Claude Code), and comfort building or configuring AI agents and agenticworkflows. Familiarity with prompt design and the Model Context Protocol (MCP) is a strongplus.
- Additional Salesforce Certifications: Advanced Certifications (Platform App Builder,Advanced Admin, or Architect) and any Salesforce training.
- Integration Expertise: Hands-on experience integrating Salesforce with other systems usingAPIs or Middleware.
- Business Acumen: Comfort with analyzing processes and driving improvements (you cangather requirements, model business problems, and design user-friendly solutions).
- Clay Certification: You hold a Clay certification.

📌 Gtm Systems Administrator (India)
🏢 DMAIC ACADEMY AND CONSULTANCY
📍 India