Customer Relations Executive- (Hyderabad)

Customer Relations Executive- (Hyderabad)

18 Sep
|
Alliance Recruitment Agency
|
Hyderabad

18 Sep

Alliance Recruitment Agency

Hyderabad

Client Relations Executive (CRM & SalesSupport), Hyderabad (Jubilee Hills)Role: Client Relations Executive (CRM & Sales Support)V&N; Luxury is a private destination for exceptional collecting, bringing together rare andhighly sought-after objects across Modern Indian Art, pre-owned hyper-luxury watches,hypercars, Hermès bags, and heritage and vintage chandeliers. The business is built aroundrarity, provenance, authenticity, craftsmanship, discretion, and enduring desirability.We are looking for a dynamic, articulate, and people-oriented individual to support clientengagement, CRM, sales processes, and the day-to-day coordination required to deliver athoughtful luxury experience.Role OverviewThis is a client-facing role supporting conversations, relationships, and sales processes acrossV&N; Luxury. You will work closely with the founders and senior team members to ensurethat every client interaction is organised, responsive, discreet, and personalised.Key Responsibilities
- Assist in engaging with existing, referred, and prospective clients
- Maintain and update CRM systems with client preferences, interests, interactions, andfollow-ups
- Support the sales journey — from initial conversations and enquiries throughviewings, follow-ups, and transaction coordination
- Coordinate appointments, private viewings, product information, quotations,documentation, and client communication
- Assist with inventory tracking and coordination across watches, automobiles, bags,art,



and other collectible categories
- Maintain accurate records of client requirements, leads, enquiries, and pendingactions
- Support senior team members with client presentations, research, product information,and sales materials
- Build familiarity with luxury products, provenance, pricing, and the nuances of eachcategory
- Ensure timely and polished follow-up with clients and maintain a high standard ofresponsivenessIdeal Candidate
- 2–6 years of experience (luxury retail, hospitality, sales, client servicing, privatebanking, premium automobiles, or high-end retail preferred)
- Robust communication and interpersonal skills, with proficiency in the locallanguage
- Organised, detail-oriented, proactive, and comfortable managing multiple clientrequirements
- Comfortable interacting with discerning and high-profile clients
- Professional appearance, polished manner, and strong attention to discretion
- Confident with CRM systems, email, documentation, and day-to-day digital tools
- Eager to learn about luxury, collectibles, art, watches, automobiles, fashion, anddesign
- Looking to build a long-term career in the luxury and collectibles spaceWhat We ValueThis role is less about conventional selling and more about understanding — the ability toobserve, listen, remember, and support meaningful conversations that develop into long-termclient relationships and thoughtful acquisitions.LocationJubilee Hills, Hyderabad

📌 Customer Relations Executive- (Hyderabad)
🏢 Alliance Recruitment Agency
📍 Hyderabad

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