The role is responsible for ensuring timely and accurate VAT/GST compliance, managing external providers in driving compliance controls, supporting audits, maintaining compliance governance and leading the Indian tax compliance team. The role is operational and compliance focused.
Key Responsibilities
Compliance Operations
- Oversee VAT/GST compliance across EMEA and BD&INDIA.;
- Ensure timely filing and payment of all indirect tax obligations.
- Monitor compliance calendars, deadlines and KPIs.
- Review high-risk filings and compliance issues.
Provider Management
- Manage relationships with external providers.
- Monitor provider performance and SLA compliance.
- Lead governance meetings, open action tracking and issue resolution.
- Escalate material provider performance issue to the Global VAT lead.
Controls & Governance
- Maintain compliance review procedures and controls and evidence standards.
- Ensure filing and payment evidence is retained.
- Oversee country playbooks and process documentation and compliance dashboards.
- Drive remediation of recurring process, data and provider issues.
- Support ERP tax controls, reporting exceptions, dashboards and automation improvements.
- Support the Global VAT Lead in driving end-to-end efficiency, quality improvement,
and automation transformation projects, including the new SAP S/4HANA ERP implementation.
Audit & Tax Authority Support
- Coordinate VAT/GST audits and tax authority enquiries.
- Ensure audit-ready documentation is maintained.
- Manage notice tracking and response processes.
- Escalate significant risks to the Global VAT Lead.
Team Leadership
- Manage the tax associate manager on India and BD, senior analyst and analyst Indian team.
- Allocate resources and balance workloads across filling cycles.
- Develop team capabilities and standardize ways of working using AI.
- Ensure cross-training and business continuity.
Qualifications
Education
- Degree in Accounting, Finance, Tax or related field.
- CPA, CA, ACCA or equivalent qualification preferred.
Experience
- 8+ years of indirect tax compliance experience.
- Experience managing multi-country VAT/GST compliance.
- Experience leading teams and external providers.
- Audit and tax authority management experience.
- Familiarity with ERP systems such as SAP/ S4 Hana and Microsoft 365.
- Strong analytical skills, attention to detail, and stakeholder management abilities.
- Robust process improvement and operational leadership skills.