Job Description

At Nextyn, we don't just conduct research, we create insight-driven strategies that help businesses make smarter decisions, seize opportunities, and stay ahead in rapidly changing markets.

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We are looking for a Survey Research / Project Management professional to join our Survey Team.

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The role involves managing survey projects end-to-end, from understanding research objectives and designing questionnaires to programming coordination, data collection, quality checks, data processing, and final delivery.

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The ideal candidate should have a strong understanding of survey research, excellent project management skills, and the ability to work closely with clients, internal teams, and external vendors to deliver high-quality projects within timelines.

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Key Responsibilities:

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1. Survey Design & Implementation

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- Create and structure survey questionnaires based on research objectives and client requirements.
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- Implement survey logic, skip patterns, piping, quotas, validations, and termination criteria.
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- Conduct detailed logical testing and quality checks before launching surveys.
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- Troubleshoot and resolve survey-related issues during implementation and data collection.
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2. Data Processing & Quality Management

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- Manage data cleaning, coding, validation, and structuring.
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- Identify and address duplicates, outliers, inconsistent responses, straight-lining, and other data-quality issues.
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- Ensure datasets are accurate, clean, and analysis-ready.
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3. Survey Project Management

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- Manage survey projects from initiation to final data delivery.
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- Track project timelines, milestones, quotas, response rates, and deliverables.
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- Coordinate with internal teams to ensure projects are delivered on time and as per requirements.
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- Manage multiple projects simultaneously and proactively address risks or delays.
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4. Vendor Management

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- Coordinate with external sample and data-collection vendors.
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- Communicate project requirements, sample specifications, quotas, timelines, and quality expectations.
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- Monitor vendor progress, response rates, and data quality throughout fieldwork.
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5. Team & Client Management

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- Coordinate with team members working across multiple survey projects.
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- Allocate tasks, track progress, and review project deliverables.
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- Manage day-to-day client communication, including project updates, requirements, timelines, and queries.
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- Act as the key coordination point between clients, internal teams, programming/data teams, and external vendors.
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- Build strong working relationships with stakeholders to ensure smooth project delivery.
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Key Skills & Experience

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- Solid understanding of survey research and questionnaire design.
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- Hands-on experience with survey logic, programming coordination, and survey testing.
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- Good understanding of data cleaning, validation, coding, and data structuring.
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- Strong analytical and problem-solving abilities.
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- Excellent project management and organisational skills.
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- Strong communication and stakeholder-management skills.
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- Ability to manage multiple projects and priorities simultaneously.
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- Ability to coordinate and manage teams effectively.
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- Strong proficiency in MS Excel and data handling.
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- High attention to detail and a strong focus on data quality.
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- Ability to work effectively in a fast-paced, deadline-driven environment.
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Good to Have: Experience in data analysis, statistical analysis, modelling, Power BI, SPSS, R, Python, Qualtrics, SurveyMonkey, Decipher, or similar tools.

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What We're Looking For:

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We are looking for someone who can take ownership of survey projects end-to-end, is comfortable working across research, data, and project management, and can effectively coordinate multiple stakeholders to ensure high-quality and timely delivery.

📌 Senior Analyst - Survey Research & Project Management (Mumbai)
🏢 Nextyn
📍 Mumbai