Reconciling customer accounts through payment follow-ups
Sending payment reminders
Investigating and solving customer's problems
Communicating the right information to the customers
Establishing contact with customers to verify their details and account status
Making collections pitches to customers by following standard scripts
Handling customer queries, objections and rebuttals
Negotiating payment terms with customers
Updating customer account status.
Key Responsibilities:
📌 Field Collection (Jaipur)
🏢 Protium
📍 Jaipur
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