19 Sep
|
Bookmytournow
|
Gurugram
19 Sep
Bookmytournow
Gurugram
? We’re Hiring | Travel Consultant ✈️?
Company: Book My Tour Now, Gurgaon
Website: www.bookmytournow.com
Department: Sales & Travel Consulting
Location: Gurgaon, Haryana
Job Type: Full-Time
Reports To: Sales Manager / Team Leader
? About Book My Tour NowBook My Tour Now is a customer-focused Tours & Travels company based in Gurgaon, offering customized domestic and international travel packages and travel-related services.
We focus on understanding customer requirements, creating suitable travel packages, managing bookings, and providing a smooth travel experience through strong coordination between our Sales & Operations teams.
? Role: Travel ConsultantWe are looking for an energetic and customer-focused Travel Consultant to join our Sales & Travel Consulting team.
The selected candidate will be responsible for handling travel inquiries, understanding customer requirements, preparing customized packages and quotations, following up with customers, and converting inquiries into confirmed bookings.
? Key Responsibilities• Manage assigned leads and initiate customer contact as per the daily sales plan.
- Understand customer requirements including destination, travel dates, number of passengers, hotel category, inclusions, and preferences.
- Prepare customized domestic and international travel packages.
- Prepare and share quotations with accurate itineraries, hotels, flights, transfers, sightseeing, and pricing.
- Communicate with customers through WhatsApp, calls, and email.
- Conduct timely follow-ups and maintain accurate follow-up information in the CRM.
- Handle customer requests related to package modifications, availability, pricing, and approved discounts.
- Collect required documents and booking details from customers.
- Generate and share payment links and assist customers with the payment process.
- Maintain accurate booking and payment records.
- Coordinate with the Operations Team for hotels, flights, sightseeing, transfers, costing, and confirmations.
- Share booking confirmations, tickets, invoices, and other required documents with customers.
- Maintain complete and updated customer and booking records in the CRM.
- Work towards assigned sales and conversion targets.
? Qualifications & Experience• Bachelor's degree in any discipline.
- Freshers with good communication skills and a willingness to learn are welcome.
- Experience in Travel Sales, Tours & Travels, Travel Consulting, Customer Service, or related fields will be an advantage.
- Basic knowledge of domestic and international travel processes is preferred.
- Candidates with experience in customer handling and sales follow-ups will be preferred.
? Skills We’re Looking For• Excellent verbal and written communication skills.
- Strong customer handling and relationship-building skills.
- Good sales and follow-up skills.
- Ability to understand customer travel requirements.
- Ability to prepare and explain travel packages and quotations.
- Good problem-solving and negotiation skills.
- Ability to manage multiple leads and follow-ups simultaneously.
- Basic knowledge of MS Excel, MS Word, email, and internet applications.
- Attention to detail in customer, booking, and payment information.
- Positive attitude, professional behavior, and willingness to learn.
?️ Tools & Technology• CRM / Lead Management System
- WhatsApp
- Zoho Email
- Razorpay or similar payment platforms
- MS Excel & MS Word
- Travel package and quotation systems
? What We Offer• Training and learning opportunities in the travel industry.
- Practical exposure to domestic and international travel products.
- Opportunity to develop sales and customer-handling skills.
- Growth opportunities based on performance.
- Supportive and collaborative work environment.
- Exposure to customized travel planning and complete booking processes.
- Performance-based growth opportunities.
? Ideal CandidateThe ideal candidate should be energetic, customer-focused, disciplined, and willing to learn. You should enjoy interacting with customers, understanding their travel requirements, creating suitable packages, and following up until booking closure.
If you are passionate about Travel + Sales + Customer Service and want to build your career in the travel industry, we would love to hear from you!
- ? Interested candidates can share their CV / apply through LinkedIn.
📌 Senior Travel Consultant (Gurugram)
🏢 Bookmytournow
📍 Gurugram