Billing • Perform billing with speed and accuracy • Handle all tenders at the cash counter as per defined norms (cash, credit cards, debit cards, credit notes, GV transactions etc.) • Adhere to the defined billing process (customer greeting, removal of tags, shopping bags, promotions communication etc.) • Complete the mark ups and mark downs with proper authorization and proper rationale • Check and ensure that the products packed match the products billed • Check and redeem the bank loyalty rewards (national bank)

Till Management • Check and ensure smooth working of the infra at the tills (POS, EDC machines etc.) • Maintain the tills as per the defined standards of hygiene • Check for availability of adequate number of bill rolls, EDC rolls, carry bags and consumables • Scan the right item code • Take necessary precautions to ensure suspended and deleted inventory is within norms • Conform to the shrinkage norms • Provide support in reconciling unbilled merchandise • Manage the tills and float as per defined norms

Cash Management and Reconciliation • Consolidate and help reconcile all tenders at the end of shift as per norms • Issue and redeem credit notes,



GVs and gift items as per defined standards • Take necessary precautions to detect fake notes • Maintain and update required registers as per defined guidelines • Maintain required documentation relating to cash and bill operations (charge slips, deposit slips, cash room registers etc.)

Petty Cash Management • Adhere to the defined guidelines of petty cash management(closure, payments, refilling etc.) and ensure store has adequate cash at any point of time (through the happy app) • Obtain the approvals from the regional commercial team for all payments

Customer Service • Adhere to defined standards of customer service to enable a excellent customer shopping experience at the cash counter (Greet, Engage and Convert) Marketing and Promotions • Communicate the loyalty program details to drive LMR enrollments as per defined requirements • Collect and validate the LMR data for accuracy • Communicate promotions and discount vouchers to the customers at the cash counter

MIS Reporting • Generate and share the required MIS reports with the relevant stakeholders as per defined guidelines People Management • Provide support and guide the team to deliver on the job • Provide support in assigning tasks, reviewing progress and giving feedback • Provide support in making the ROTA and ensuring availability of staff as per the ROTA • Train the cashiering team on the cashiering process

📌 Cashier Support (India)
🏢 Landmark Group
📍 India