Tribes is a Rs.800 crore company in capitalized billing and largest customer experience organization in the country of fully integrated marketing agencies. We have been investing in technology that enables customer experience across OOH, Events, Activation and Retail and have developed solutions and platforms that integrate with our core experiential solutions. Tribes has forged some long-term partnerships with its clients who rely on Tribes for groundbreaking innovations, and unconventional and memorable campaigns.

Company URL: http://www.tribeww.in/

Job Title: Senior Manager – Business Development & Client Servicing

Qualification: Bachelor’s degree in business, marketing, or related field.

Experience: Minimum 5-7 years of proven experience.

Location: Mumbai

Who we are looking for The ideal candidate will play a key role in expanding our client base, ensuring client satisfaction, and contributing to the overall growth of the business. The candidate should have a strong understanding of the advertising and media ecosystem, market trends, consumer behaviour, and brand needs. Excellent communication,



negotiation, and relationship-building skills are essential.

Responsibilities

- Develop and implement strategies for acquiring new clients and retaining existing ones.
- Identify new business opportunities and potential markets to expand the company’s customer base.
- Conduct market research and analyse customer data to support informed business decisions.
- Build and maintain robust relationships with key clients and strategic partners.
- Collaborate with internal departments to ensure the company’s offerings align with customer needs.
- Lead and manage a team responsible for business development and client servicing.
- Create and execute marketing plans to promote the company’s products and services.
- Provide regular reports on business development and client servicing activities to senior management.

Skills

- Leadership and team management skills
- Analyticalskills
- Negotiation skills

1. 4. Customer service skills

📌 Senior Manager – Business Development & Client Servicing (Mumbai)
🏢 Tribes Communication
📍 Mumbai