We are looking for a Shift Supervisor to manage the day-to-day operations of the restaurant during the assigned shift.
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Key Responsibilities
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- Manage the restaurant team during the shift and ensure smooth operations.
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- Make sure customers receive positive service and have a positive dining experience.
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- Coordinate with the kitchen and front-of-house team.
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- Handle customer queries and resolve issues when required.
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- Monitor cleanliness, hygiene and food safety standards.
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- Ensure staff follow company procedures and service standards.
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- Manage shift opening and closing activities.
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- Monitor sales, cash handling and basic shift reports.
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- Support the Restaurant Manager in achieving operational and service targets.
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Requirements
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- 2–5 years of experience in restaurant operations.
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- Experience as a Restaurant Supervisor / Shift Supervisor / F&B; Supervisor / Restaurant Captain / Team Leader.
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- Good communication and team-handling skills.
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