Job Description

Overview

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We are seeking an experienced SAP Fieldglass Configuration Expert to support a global SAP Fieldglass programme within a Global Consulting Firm. This is a hands-on techno-functional role responsible for leading configuration activities, supporting global stakeholders, and ensuring the successful delivery of contingent workforce and services procurement processes within SAP Fieldglass.

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The ideal candidate will bring deep SAP Fieldglass expertise, a strong understanding of workforce management processes, and experience working with implementation partners and global vendor communities.

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Key Responsibilities

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- Lead end-to-end SAP Fieldglass configuration activities across a global implementation programme.
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- Configure and maintain SAP Fieldglass modules in line with business and operational requirements.
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- Partner with business stakeholders, implementation partners, and vendors to gather, analyse, and translate requirements into scalable solutions.
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- Provide techno-functional expertise and recommendations on SAP Fieldglass best practices.
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- Support testing activities, defect resolution, and production issue management.
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- Troubleshoot configuration, integration, and system performance issues.
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- Ensure configuration aligns with business processes, governance standards, and compliance requirements.
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- Collaborate with global teams across multiple regions and time zones.
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- Support solution documentation, knowledge transfer, and user adoption activities.
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- Provide ongoing support and guidance to end users, maintaining a high level of customer service and stakeholder engagement.
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Required Skills & Experience

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- 8-12+ years of experience in SaaS platforms or enterprise system configuration.
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- 4+ years of hands-on SAP Fieldglass configuration experience.
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- Experience leading configuration workstreams on at least one global SAP Fieldglass implementation.
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- Strong understanding of contingent workforce management and services procurement processes.
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- Experience working closely with implementation partners and third-party vendors.
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- Strong technical troubleshooting and problem-solving skills, including debugging and performance analysis.
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- Excellent communication and stakeholder management skills.
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- Ability to work independently in a fast-paced global environment.
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- Experience supporting users and delivering high-quality customer service.
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Preferred Qualifications

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- Experience working within consulting or qualified services environments.
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- Experience supporting multi-country or global deployments.
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- Knowledge of governance, compliance, audit, and regulatory requirements, including:
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- Data privacy considerations
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- Worker classification controls
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- Workforce compliance processes
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📌 SAP Fieldglass Consultant (India)
🏢 Insight Global
📍 India