Job Description
Professional Services (PS) Consultant – Prisma Access
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Experience: 5–12 years
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Workplace: Remote
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Employment Type: Full-time
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About Trantor
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Trantor is a global technology services company delivering digital transformation and product engineering solutions. Since 2012, we have partnered with leading enterprises across Technology, Fin Tech, Media, and Cybersecurity.
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With delivery centers across the US, India, Canada, and Costa Rica, we bring technical expertise, scalability, and measurable business value to our clients.
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Learn more:
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Your Role:
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We are looking for a Professional Services Consultant – Prisma Access with strong hands-on experience in Prisma Access implementation, deployment, configuration, and troubleshooting .
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The ideal candidate should have experience working directly on customer deployments and complex network security environments, with a strong understanding of Palo Alto technologies and SASE solutions.
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Key Responsibilities
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- Implement, deploy, configure, and troubleshoot Prisma Access solutions.
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- Work on Global Protect, IPSec, SSL VPN, and remote-access solutions .
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- Configure and troubleshoot Palo Alto firewalls, security policies, and Panorama .
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- Handle authentication integrations such as LDAP, RADIUS, and Active Directory .
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- Troubleshoot complex customer issues and perform root cause analysis (RCA) .
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- Work on network connectivity, traffic flows, firewall rules, and security policies.
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- Collaborate with customers, network/security teams,
and cross-functional stakeholders during deployments.
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- Work in multi-vendor environments including Palo Alto, Cisco, Fortinet, Check Point, Juniper, etc.
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- Handle high-priority technical issues and provide effective resolutions.
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- Prepare technical documentation, deployment guides, and knowledge-base articles.
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- Contribute to best practices and successful customer adoption of Prisma Access.
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Required Skills & Experience
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- 5–12 years of experience in Network Security / Cybersecurity.
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- Hands-on experience with Prisma Access .
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- Strong experience with Palo Alto Firewalls and Global Protect .
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- Positive understanding of IPSec, SSL VPN, TCP/IP, routing, and network security .
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- Experience with LDAP, RADIUS, AD, PKI/SSL, and authentication mechanisms .
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- Experience with Panorama and Palo Alto security policies.
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- Exposure to SASE / ZTNA solutions such as Zscaler or Netskope is a plus.
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- Experience working with multi-vendor technologies such as Cisco, Check Point, Juniper, and Fortinet .
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- Exposure to AWS/Azure, Linux, Python/Bash is an added advantage.
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- Strong troubleshooting, analytical, customer-facing, and communication skills.
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What We Are Looking For
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- Strong implementation/deployment experience rather than purely BAU/operations support.
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- Ability to independently handle customer-facing technical engagements.
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- Good communication and problem-solving skills.
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- Willingness to work in customer-driven shifts, including night shifts when required .
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📌 Professional Services Consultant- Prisma Access (India)
🏢 Trantor
📍 India