L2 Linux/Unix support engineer

Location: Bangalore/ Noida (onsite position)

Responsibilities

- Supporting multiple geological locations in shifts to serve user communities across North America Europe and Asia sites.
- Focusing on improving R&D; productivity and committing to customer success.
- Maintaining enhancing monitoring reporting and improving its efficiency.
- Troubleshoot and resolve escalated Unix/Linux OS-level incidents performance bottlenecks and service failures.
- Write and modify scripts (Shell Python or Perl) to automate routine maintenance and system health checks.
- Provision virtual servers manage user access configure file systems and perform OS patching or upgrades.
- Analyze system and application logs to identify the root cause of complex errors and develop permanent fixes.
- Monitor system resources (CPU memory disk space) and maintain server hardening and security compliance.
- resolves complex system issues escalated by L1 teams.
- Create and maintain standard operating procedures (SOPs)



and knowledge base articles to assist L1 teams
- collaborate with L3 IT teams across domains to ensure high availability and stability of production environments

Qualifications & Requirements

- Bachelors degree in Computer Science/IT OR related fields and typically 3-5 years of hands-on experience in Unix/Linux environments.
- Advanced Unix commands LVM NFS Autofs DNS FTP VNC Remote NX and server hardening and RHCE certified preferred
- Basic / Proficiency in Shell Scripting (Bash) Python or Perl.
- Solid analytical thinking excellent English communication and readiness for on-call and shift rotations.
- Experience working directly with R&D; software development teams to collaboratively develop solutions to optimize their working environment
- Experience in HPC using LSF or Slurm

Required Experience:

Senior IC

📌 LinuxUnix support engineer (Bengaluru)
🏢 3i Infotech
📍 Bengaluru