GMG is a global well-being company retailing distributing and manufacturing a portfolio of leading international and home-grown brands across sport everyday goods health and beauty properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years GMG is a valued partner of choice for the worlds most successful and respected brands in the well-being sector. Working across the Middle East North Africa and Asia GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports Dropkick Supercare Pharmacy Farm Fresh Klassic and international brands like Nike Columbia Converse Timberland Vans Mama Sitas and McCain.
Role Summary:
We are seeking a strategic and forward-thinking Technology Solution Architect to drive AI-driven automation technology rationalization and innovation in our retail business. This role requires a deep understanding of retail operations AI/ML hyper automation (RPA intelligent workflows) and enterprise architecture optimization.
As a key leader reporting to the CTO you will define technology roadmaps rationalize legacy systems evaluate new investments and mitigate risks while ensuring alignment with business objectives. You will act as a trusted advisor translating complex technical concepts into actionable strategies for executive stakeholders.
Design hyper automation strategies (RPA process mining workflow automation) to optimize retail operations (supply chain inventory customer service).
Identify opportunities for generative AI (GenAI) applications in retail (dynamic pricing content generation virtual shopping assistants).
Technology Portfolio Rationalization & Roadmaps
Conduct current-state assessments of retail tech stack (eCommerce POS ERP CRM) and define modernization paths.
Develop 35-year technology roadmaps aligned with business growth balancing innovation with cost efficiency.
Lead legacy system sunsetting cloud migration and consolidation initiatives to reduce complexity.
Investment Strategy & Business Case Development
Clearly articulate a point of view on current technology investments (e.g. AI platforms composable commerce edge computing).
Build ROI-driven business cases for tech initiatives partnering with Finance and Product teams.
Evaluate build-vs-buy-vs-partner decisions for retail solutions.
Risk Management & Governance
Proactively identify technical security and compliance risks in retail systems (PCI GDPR AI ethics).
Define architectural guardrails to ensure scalability resilience and regulatory adherence.
Establish vendor risk assessment frameworks for third-party AI/automation tools.
Stakeholder Collaboration & Leadership
Present executive-level recommendations to CTO and business leaders on tech strategy.
Partner with Data Science Engineering and Operations teams to implement AI/automation at scale.
Mentor teams on emerging tech trends and best practices in retail architecture.
People Management
The incumbent holds no direct supervisory responsibilities but is expected to engage effectively within their function and collaboratively across cross-functional teams. This role contributes meaningfully whether through operational contributions and/or by offering specialized expertise guidance and support to ensure alignment with either functional and/or strategic organizational goals and objectives.
Functional / Technical Competencies:
Enterprise and solution architecture design
AI/ML solutioning and implementation (GenAI predictive modelling MLOps)
Hyper automation platforms (RPA process orchestration)
Cloud-native platforms and microservices architecture (AWS Azure GCP)
API-first and event-driven system design
Data architecture concepts including data mesh and real-time analytics
Risk management compliance and IT governance
Strategic planning portfolio management and technology investments
Cross-functional leadership and agile delivery
Experience:
o 16 years in solution/enterprise architecture with 5 years in retail/eCommerce.
o Proven track record in AI/ML implementations automation (RPA workflow tools) and cloud-native architectures (AWS/Azure/GCP).
Strong experience in SQL Python.
o Strong background in technology portfolio rationalization and roadmap development.
o Hands-on with AI frameworks (TensorFlow PyTorch) GenAI tools MLOps and automation platforms (UiPath Power Automate).
o Knowledge of retail tech stacks (e.g. SAP Salesforce Commerce Cloud Adobe Experience Cloud).
o Familiarity with data mesh event-driven architectures and API-first design.
Certifications:
AI/ML: AWS/Azure AI Certifications Google Professional ML Engineer
Automation: UiPath Certified RPA Architect Microsoft Power Platform
Architecture: TOGAF AWS/Azure Solutions Architect
Retail: NRF Certifications Retail Technology Council
📌 Director Solution Architect (Gurugram)
🏢 GMG
📍 Gurugram
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