Job Description

Client Relations Executive (CRM & Sales

n

Support), Hyderabad (Jubilee Hills)

n

Role: Client Relations Executive (CRM & Sales Support)

n

V&N; Luxury is a private destination for exceptional collecting, bringing together rare and

n

highly sought-after objects across Modern Indian Art, pre-owned hyper-luxury watches,

n

hypercars, Hermès bags, and heritage and vintage chandeliers. The business is built around

n

rarity, provenance, authenticity, craftsmanship, discretion, and enduring desirability.

n

We are looking for a energetic, articulate, and people-oriented individual to support client

n

engagement, CRM, sales processes, and the day-to-day coordination required to deliver a

n

thoughtful luxury experience.

n

Role Overview

n

This is a client-facing role supporting conversations, relationships, and sales processes across

n

V&N; Luxury. You will work closely with the founders and senior team members to ensure

n

that every client interaction is organised, responsive, discreet, and personalised.

n

Key Responsibilities

n

n
- Assist in engaging with existing, referred, and prospective clients
n
- Maintain and update CRM systems with client preferences, interests, interactions, and
n

n

follow-ups

n

• Support the sales journey — from initial conversations and enquiries through

n

viewings, follow-ups, and transaction coordination

n

• Coordinate appointments, private viewings, product information, quotations,

n

documentation, and client communication

n

• Assist with inventory tracking and coordination across watches, automobiles, bags,

n

art,



and other collectible categories

n

• Maintain accurate records of client requirements, leads, enquiries, and pending

n

actions

n

• Support senior team members with client presentations, research, product information,

n

and sales materials

n

• Build familiarity with luxury products, provenance, pricing, and the nuances of each

n

category

n

• Ensure timely and polished follow-up with clients and maintain a high standard of

n

responsiveness

n

Ideal Candidate

n

• 2–6 years of experience (luxury retail, hospitality, sales, client servicing, private

n

banking, premium automobiles, or high-end retail preferred)

n

• Strong communication and interpersonal skills, with proficiency in the local

n

language

n

• Organised, detail-oriented, proactive, and comfortable managing multiple client

n

requirements

n

n
- Comfortable interacting with discerning and high-profile clients
n
- Professional appearance, polished manner, and strong attention to discretion
n
- Confident with CRM systems, email, documentation, and day-to-day digital tools
n
- Eager to learn about luxury, collectibles, art, watches, automobiles, fashion, and
n

n

design

n

• Looking to build a long-term career in the luxury and collectibles space

n

What We Value

n

This role is less about conventional selling and more about understanding — the ability to

n

observe, listen, remember, and support meaningful conversations that develop into long-term

n

client relationships and thoughtful acquisitions.

n

Location

n

Jubilee Hills, Hyderabad

📌 Customer Relations Executive- (CRM & Sales Support) (Hyderabad)
🏢 Alliance Recruitment Agency
📍 Hyderabad