We're Hiring: Assistant Manager – Customer Support Operations

? Location: Egmore, Chennai

? Experience: 5+ Years

? Job Type: Full-Time

We're looking for an experienced and customer-focused Assistant Manager – Customer Support Operations to lead day-to-day support operations, manage customer escalations, mentor teams, and drive service excellence.

Key Skills:

- Customer Support Operations
- Team Management & Coaching
- Customer Escalation Handling
- SLA Management
- CRM & MS Excel
- Process Improvement
- Stakeholder Management
- Operational Reporting

What We're Looking For:

- 5+ years in Customer Support/Service Operations
- Minimum 2 years in Team Lead, Senior Executive, or Assistant Manager role
- Robust communication, leadership, and analytical skills
- Experience managing customer service metrics and operational excellence

If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you!

? How to Apply: Send your updated resume to

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📌 Customer Support Operations Manager (Tamil Nadu)
🏢 LogFix SCM Solutions
📍 Tamil Nadu