Company Description

Automantics is a technology company specializing in AI automations and software solutions that help businesses streamline operations and work smarter. We build and support tools that automate repetitive processes, integrate with client systems, and deliver measurable efficiency gains. Team members collaborate closely across departments — from development to support — to improve products and provide consistent, knowledgeable service to clients. Automantics values clear communication (both internal and customer-facing), technical curiosity, problem-solving, and continuous learning. Interns are encouraged to contribute ideas, take initiative, develop professional skills, and gain real-world exposure to how an AI/automation company operates.

Role Description

This remote internship role for a Customer Service Representative involves responding to customer inquiries about Automantics' AI automation tools and software via email, chat, and phone in a timely and qualified manner. The intern will assist in resolving issues, explaining product functionality in clear,



non-technical language, and documenting interactions in the customer support system.

Daily tasks include monitoring support queues, following up on open cases, and escalating complex or technical issues to the development/technical team when needed — communicating the problem clearly and accurately so it can be understood and resolved quickly.

In addition to support duties, the intern will help keep track of ongoing client projects and automation deployments — updating project statuses, flagging delays or blockers, and keeping internal tools and trackers current so the team always has an accurate picture of where things stand. This isn't a project management role; the intern won't be planning timelines or directing work, but will need enough technical understanding to follow project progress, interpret updates from the technical team, and log statuses accurately — acting more as a techn

📌 Customer Service (India)
🏢 Automantics
📍 India