As P&L; Lead, you will be accountable for how the client's enterprise customers experience, adopt, and derive lasting value from their Voice AI platform. You will partner deeply with customers, from feasibility and onboarding through to stabilization and long-term success.This role sits at the intersection of product delivery, execution, customer success, deployment excellence, and business outcomes.

You will own the complete customer journey for a set of key accounts, ensuring that every deployment translates into measurable business outcomes. You will work closely with the pod leads and central teams to maintain execution excellence, solid account health, and scalable delivery practices.

We are already India's largest Voice AI player, with the strongest product and a clear opportunity ahead. It is time to accelerate a decisive land grab. If you are excited about building at the frontier of AI and turning cutting-edge technology into transformative outcomes for enterprise customers, this is your playground.

What You'll Be Doing
- Own the P&L; for the assigned portfolio,



balancing revenue growth and business outcomes, deliver quality and operational efficiency.
- Run feasibility analysis before signing up new customers, ensuring the right fit and setting up deployments for success from day one
- Manage the complete product delivery lifecycle: onboarding, implementation, go-live, stabilization, and ongoing success
- Engage deeply with customer stakeholders to understand goals, risks, deployment requirements, and success metrics, acting as a senior trusted partner to their teams
- Drive product delivery, ensuring customers can operationalize their Voice AI agents into their day-to-day workflows with measurable business impact
- Plan and execute experimentation cycles, deriving and communicating results and outcomes to both internal and external stakeholders
- Work with Forward Deployment Engineers (FDEs) to build custom solutions tailored to individual customer requ

📌 Agm - P&L Lead (Yamuna Nagar)
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📍 Yamuna Nagar