Job Description

Key responsibilities

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- Manage active transitions as assigned
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- Lead the team of transition managers working across projects
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- Be the customer's SPOC for all questions, decisions, actions and updates as applicable.
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- Support the project as the first escalation point for internal and customer issues.
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- Drive governance calls and meetings for internal and customer updates.
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- Plan for, conduct and manage relevant trainings to be delivered to transitions team.
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- Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables.
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- Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed.
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- Responsible for risk management – understand the business and operational risks and develop and execute mitigation plans.
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- Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.
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- Participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle
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- Optimization of the transition methodology – reduce time, reduce costs, reduce risks, retain/ improve quality
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Key skills

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- Should possess an understanding of macro business workplace, trends,



and competition. Should be able to understand client business pain points, challenges and outsourcing objectives.
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- Advanced verbal & written communication skills, advanced presentation skills, interpersonal & people management skills and conflict management skills.
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- High emotional intelligence –ability to manage conflict and resolve situations amicably
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- Ability to drive results against time constraints.
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- Effective planning, scheduling & implementation skills
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- Ability to interact with Top Management and Client.
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- Ability to work on the move. Travel to locations may be required on short notice. Must be reachable at all times.
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- Desirable Skills - PMP or PRINCE2 certification will be an advantage
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- Working knowledge on process automations
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- Should have excellent interpersonal skills to build and maintain productive lasting relationships, even in difficult situations, with diverse people spanning internal/external organizations.
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- Stress Management: Ability to adapt to change, ability to respond effectively to change, and ability to tolerate and manage stress on the job.
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- Should be technically sound & be able to co-relate technology to Transition, thereby possessing the ability to sell the concept to the client
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- Should be able to lead a team of highly motivated Transition Managers
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📌 AVP Transition- Finance & Accounting process (Pune)
🏢 Wipro
📍 Pune