Job DescriptionAbout the Company

NQinecsa is a leading global provider of end-to-end pharmacovigilance solutions.

NWe are trusted, global partners bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safety solutions.

NResponsibilities

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- Responding to inquiriesfrom healthcare professionals and patients regarding drug safety and pharmacovigilance matters.
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- Providing accurate and timely information on adverse events, product inquiries, and medical information requests.
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- Documenting all interactions and ensuring compliance with regulatory requirements and company policies.
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- Escalating complex inquiries or adverse events to appropriate personnel for further evaluation and resolution.
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- Collaborating with the drug safety team to ensure seamless communication and follow-up on reported issues.
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- Maintaining a high level of professionalism and empathy in all customer interactions to ensure customer satisfaction and trust.
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nQualifications

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- Preferably Life Scienceor HCP graduates
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nRequired Skills

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- Minimum 2 + year of experience in Medical information call handling
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- Valuable Verbal and writtencommunication skills
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- Should be willing to work night shifts
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- Should be willing to work from our Bangalore office
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📌 Hiring: Micc Associate (Medical Information Call Center) (Karnataka)
🏢 Qinecsa Solutions
📍 Karnataka