Job Title: Guest Relations Executive (Female)
Role Overview: We are looking for a professional and customer-focused Guest Relations Executive to manage guest interactions and ensure a seamless experience. This role is ideal for candidates with a hospitality background and strong communication skills.
Key Responsibilities
· Welcome and assist guests in a professional manner
· Handle reservations, guest queries, and special requests
· Ensure a high level of guest satisfaction and experience
· Address guest feedback and resolve concerns promptly
· Coordinate with internal teams for smooth service delivery
Requirements
· Any undergraduate, Graduate in Hospitality or any discipline
· 1-5 years of experience in guest relations/front office
· Strong communication and interpersonal skills
· Presentable and well-groomed personality
Preferred (Good to Have)
· Experience in hotels, restaurants, or hospitality industry
· Customer-centric approach
· Problem-solving skills
Benefits
· Attractive salary package (₹18,000 – ₹22,000/month)
· Growth opportunities in hospitality industry
· Qualified and supportive work environment
· Exposure to guest handling and service excellence
· Skill development in communication and customer service
📌 Hiring Guest Relations Executive (Female) Kolkata
🏢 2COMs
📍 Kolkata