Delivery Leadership • Lead end-to-end delivery of Software Testing and Quality Engineering engagements across multiple banking clients.

- Manage projects executed under T&M;, Skilled Services, Managed Services, and Fixed Price commercial models.
- Managed the testing and QA resource needs fulfilment for client project needs as per schedule and the quality • Kickstart new programs/projects for existing and new clients.
- Ensure projects are delivered on time, within budget, and with agreed quality standards.
- Own delivery governance, project health, risk management, escalation management, and customer satisfaction.
- Drive continuous improvement initiatives to improve quality, automation, productivity, and profitability.
- Ensure adherence to delivery KPIs, SLAs, utilization targets, and gross margin objectives.
- Monitoring Revenue Leakage and GM improvement.
- Working with Finance on billing and invoicing issues, Resource planning, coordinating with RMG & TA.

Quality Engineering





Leadership • Provide technical leadership across functional and non-functional testing initiatives.

- Drive adoption of automation-first testing strategies.
- Contributing on Marketing & white papers.
- Promote shift-left testing and Quality Engineering practices.
- Ability to guide teams on:
- Test Automation • API Testing • Mobile Testing • Test Data Management • CI/CD Quality Gates • DevOps-enabled Testing • Agile Testing practices AI in Quality Engineering • Stay current with emerging AI technologies impacting Software Testing.
- Drive adoption of AI-powered testing accelerators and tools.
- Identify practical use cases of Generative AI across diverse areas withing testing life cycle • Enable teams to leverage AI responsibly for improving delivery efficiency and quality.

People

Leadership • Lead, mentor, and develop high-performing QA and Quality Engineering teams.

- Conduct performance reviews, career development discussions, and succession planning.

📌 Delivery Manager (Mumbai)
🏢 Quality Engineering
📍 Mumbai