nAbout the Company

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nWe are hiring Customer Support Associates for an International Voice Process at our Pune location.

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nAbout the Role

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nThe role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO workplace.

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nResponsibilities

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- Handle customer calls for international clients professionally and efficiently
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- Understand customer issues and provide accurate resolutions
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- Maintain high standards of communication and customer satisfaction
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- Adhere to process guidelines and quality parameters
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- Document customer interactions appropriately
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nQualifications

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- Undergraduate/Graduate freshers are eligible to apply
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- Graduates with experience in International Voice / BPO domain are also welcome
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nRequired Skills

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- Excellent verbal communication skills in English
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- Customer-focused mindset and problem-solving ability
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nPreferred Skills

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- Experience in International Voice / BPO domain
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nPay range and compensation package

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n5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements)

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nEqual Opportunity Statement

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nInterested candidates can share their cv's on WhatsApp

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nContact Person: HR Smrati Chouhan

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nContact Details:

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📌 Customer Care Executive (Pimpri-Chinchwad)
🏢 WNS
📍 Pimpri-Chinchwad