Monitor FRM alerts and coordinate with call center executives to make sure that alerts are attended with minimum delay
Analyse the statement of account where customer is unreachable and block the digital channels so that further fraudulent trx can be blocked
Talk with the customer and understand the modus operandi of the crime, block the digital channels as per customer request
Reporting of frauds in various tools
Attending to Cyber crime complaints reported and updating fund movement details in MHA Cyber crime portal
Experience Range : 0 to 5 Years
Qualifications
Graduate (Any Specialisation)
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Analyst Digital Crime Prevention Cell Thiruvananthapuram (India)
🏢 CSB Bank
📍 India
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