Position: AML/KYC Analyst

Skills Required:

Minimum 1 year of experience in AML and KYC Analyst With Excellent communication
AML (Anti-Money Laundering) and/or KYC
Banking & Financial Services Domain
Exposure to
AML/KYC
CDD (Customer Due Diligence)
EDD (Enhanced Due Diligence)
Chargebacks
Risk Assessments

Work Mode: Work From Office (WFO)

Shift Timings: US Rotational

(Candidates should be adaptable to work in any night shift offered.)

Week Off: Saturday & Sunday

Interview Process
SD Interview
SHL Assessment

SHL Requirement: B2 Writex Score Educational Qualification: Any Graduate (Mandatory)

CTC Range for L1: 2.5 - 3.5LPA

Notice Period: Immediate Joiners Only

Roles & Responsibilities :
Deep dive into cardholder accounts to understand validity of

chargeback claim filed and decide whether to file, reject, or write-off
Provide support to sellers who have received or filed a

payment dispute (i.e., chargeback) by analyzing transactions & chargeback patterns and communicate with sellers when required
Manage the verification of assigned cases and represent the

case manually or take no action depending on findings




Log and process dispute/chargeback cases with accurate

classification and evidence tagging
Gather and review customer, seller, and transaction

evidence; conduct interviews when required.
Verify reversal letters provided by seller for chargeback

received by calling the card network, reject/approve reversal based on findings
Investigate Company seller accounts to understand validity of

disputed payment
Apply profile activation/deactivation checklists and verify

customer history for claim validation.
Prepare and submit evidence packets for representments

and reversals
Use tools and automated workflows to reduce manual errors

and support decision-making.
Maintain transparent documentation and escalate high-risk or

anomalous cases.

Specifics
Valuable verbal & communication skills
Composure, planning & organizing
Ability to follow instructions without mistakes and with

minimal supervision
Technological proficiency

Interested candidates can Apply. Regards,

HR Manager

📌 Aml And Kyc Analyst @ Hyderabad (India)
🏢 CAPTALENT HR
📍 India