Key Responsibilities:
Manage biometric device IN/OUT, audit, trial, repair & firmware records.
Coordinate device installation, configuration, settings and support.
Handle calls, dashboard tickets and client queries.
Coordinate device repairs with ZKTeco, eSSL and clients.
Coordinate DC, PI & Tax Invoice with Accounts team.
Manage courier/dispatch and device movement.
Prepare quotations as required.
Perform field/out-duty work when required.
Maintain all device-related files and records.
Coordinate with Security, Accounts, Vendors and Clients.
Perform other biometric division tasks as assigned.
Skills: Basic computer/Excel knowledge, positive communication, coordination, follow-up and willingness for field work Qualifications: BCA, BE, MCA, BSc IT,
Experience: 1 to 2 years of experience in Technical Support
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Biometric Division Agent Technical Support Aurangabad (India)
🏢 CCRPL
📍 India
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