Identify the needs of Service in the zone in consultation with Sales & Marketing and draw a blue print of Service Network.
Appoint Service Franchisee in accordance with the network.
Run / manage & audit service network to ensure process adherence & thus quality service.
Driving Revenue Generation - LTR / U grade/ Secondary
Maintain trade relations & ensure customer satisfaction in the zone
To drive a team of field service executive for effective territory coverage & to ensure all service centers maintain the basic company norms on service.
Effectively manage the channel partners (SF / DCC / NDCC) appointment & management.
Achieving 100% performance in all Service KPIs by driving service partners & periodically take actions for improving the service performance.
Key Skill Sets Required:
Team Handling
Analytics and Statistical skills
📌 Cluster Manager Field Service Hyderabad
🏢 DishTV
📍 Hyderabad
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