:
Maintain Call closures as per TAT - 100% in 24 Hours.
Work on Business Expansion Plans & Appointment of recent BP's.
Plan for achievement of BP revenue targets (Revenue 1 cr/Annum).
Customer Visits for Management Escalations.
Keep reviewing the knowledge of BP owner and his team on technical / soft skills. Identify their training needs and impart them.
BP visits / quality audit like Store / Hygiene & Technicians.
Attending and handling legal cases.
Maintain the MSL of service franchisee.
P2P approval against rejections.
Monitoring of SO visits and their attendance verification.
Educate BP's on how to maximize their ROI's
📌 Branch Head Surat (India)
🏢 Eureka Forbes
📍 India
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