We are seeking an experienced and motivated Branch Manager to do our branch operations at Thrissur region. The ideal candidate will have strong experience in the NBFC or financial services sector, excellent leadership skills, and a passion for achieving business goals while ensuring superior customer service.
Candidate Requirements:
Minimum 3+ years experience in an NBFC or similar financial institution
Solid background in sales, marketing, and business development
Exceptional customer service skills with the ability to handle customer queries effectively
Ability to manage daily branch operations and ensure smooth workflow
Strong communication, leadership, and interpersonal skills
Ability to guide and assist walk-in customers with professionalism
Good understanding of financial products, lending operations, and market dynamics.
Key Responsibilities:
Oversee overall branch operations, ensuring efficient functioning and compliance
Handle customer queries, resolve concerns, and ensure high customer satisfaction
Maintain and expand customer relationships within the local market
Ensure proper documentation, reporting, and adherence to company policies
Monitor branch performance and develop strategies for continuous improvement.
Why Join KLM Axiva Finvest Ltd?
Opportunity to lead and grow a branch in a reputed NBFC
Performance-driven growth and career advancement
Skilled work environment with strong organizational support