Position: Head – Training
Location: Gurgaon
Employment type: Permanent
Job type: Full time

Profile Summary:

Atain is looking for a Head – Talent Transformation to manage team of Talent Transformation Team. The position is responsible for the overall quality assurance & Talent Transformations.

Primary Job Responsibility:

• Forming strategies pertaining to smooth functioning, development and execution of various tasks for the Talent Transformation team keeping in mind the vision of the organization
• Establish benchmarks for quality Talent Transformation services and maintain the same
• Ensure effective implementation of systems and processes for measuring and monitoring the effectiveness of the Talent Transformation
• Plan budgetary projections pertaining to Talent Transformation so as to fulfil the learning needs of the growing organization
• Help in successful implementation of new channels of learning and development focusing on both conventional and non-conventional forms of Talent Transformation leading to optimization of the Talent Transformation




• Leads client presentations and reviews
• Manages client deliverables specific to Talent Transformation and reviews Talent Transformation performance with existing clients
• Provides RFP Inputs and creates solutions to potential businesses
• Perform periodic assessments of classroom/facilitation skills of direct reports (Trainer Certification, Trainer Feedback Observation & Focus Group Discussions)
• Works with cross-functional teams to work retention plans thru employee engagement

Education and Essential Experience:

• Graduate in any discipline, with above average academic profile
• With 5 years – 8 years Talent Transformation experience in BPO or Call Center industry
• At least 3 years of experience as Senior Talent Transformation Manager
• Experience of managing a large scale Operations Talent Transformation Department
• Familiarity with traditional and contemporary Talent Transformation methods (mentoring, coachin

📌 Head - Talent Transformation (Training) (Gurugram)
🏢 Atain
📍 Gurugram